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About Us
Our Story
The Carpet Store opened its doors in May 2007 with one simple mission: to provide Red Oak and surrounding communities with honest advice, quality flooring, and professional installation. Nearly two decades later, we’re still family-owned and locally operated, with a reputation built on trust, craftsmanship, and personal service.
What began as a small showroom has grown into a trusted destination where homeowners and businesses know they’ll find both the latest flooring options and a team that genuinely cares about the outcome of their project. We don’t just sell floors—we partner with our customers to make sure the choices they make are smart, lasting, and right for their home or business.
Certified Expertise That Sets Us Apart
One of the biggest things that separates us from other flooring stores is our commitment to professional training and certification. We are proud to be an IICRC Certified Firm (Institute of Inspection, Cleaning and Restoration Certification), the global standard-setting organization for flooring, cleaning, and restoration.
Our team has gone beyond the basics of sales and installation to earn advanced credentials, including:
- Certified Flooring Inspector
- Senior Flooring Inspector
- Carpet Cleaning Technician
- Carpet Repair & Reinstallation Technician
- Color Repair Technician
- Fire & Smoke Damage Restoration Technician
- Health & Safety Technician
- Odor Control Technician
- Upholstery & Fabric Cleaning Technician
- Water Damage Restoration Technician
- Certified Lead-Safe Renovators (State of Iowa)
- State of Iowa Licensed Contractor.
- Commercial Drying Specialist
- Trauma and Crime Scene Technician
- Journeyman Fire Smoke Restorer
- Journeyman Textile Cleaner
- Journeyman Water Restorer
We do not advertise or promote cleaning or restoration services as part of our business. Instead, we use this advanced knowledge to give our customers something truly valuable: peace of mind.
Our certifications mean that when you work with us, you’re working with professionals who understand flooring on a technical level that most competitors simply cannot offer. We know how floors perform under stress, how to prevent damage before it happens, and how to guide you away from poor choices that could cost you later. In difficult situations—like water damage, odor problems, or installation challenges—we use this expertise to help our clients make smart, informed decisions that protect their investment.
Being a licensed contractor in the State of Iowa means we’ve met all state qualifications and comply fully with industry regulations and building codes. Our licensing ensures that we carry proper insurance and liability coverage, protecting both our clients and our team throughout every project. It also provides peace of mind knowing your home is in the hands of a verified, reputable professional whose work meets inspection and appraisal standards. Ultimately, choosing a licensed contractor means choosing accountability, professionalism, and craftsmanship you can trust.
What It Means for You
Being both a Certified Flooring Inspector and a Senior Flooring Inspector means we are trusted to evaluate, diagnose, and resolve flooring issues at a professional standard recognized worldwide. If a problem ever arises with a product or installation, we don’t guess—we apply internationally recognized inspection standards to identify the cause and the best solution.
As Certified Lead-Safe Renovators, we are also trained and licensed by the State of Iowa to follow strict safety protocols when working in environments that may involve lead-based materials. This ensures your family’s health, safety, and home are protected while your project is completed to the highest professional standard.
This level of certification adds value to every project we touch. It means your installation isn’t just done well—it’s done with foresight. It means we can anticipate potential problems before they happen. And it means your floors aren’t just beautiful on day one—they’re built to last.
Our Mission & Values
Mission: To deliver flooring solutions that are beautiful, durable, and installed with care, backed by professional knowledge that safeguards your investment.
Integrity: We believe in straightforward advice, transparent pricing, and doing what’s right even when it’s not easy.
Craftsmanship: Every installation reflects nearly two decades of hands-on experience combined with certified training.
Community: We are deeply rooted in Red Oak and proud to serve the neighbors, families, and businesses who trust us.
Customer Care: Our job isn’t finished when the floor is installed—it’s finished when you’re confident, satisfied, and proud of your space.
Why Choose The Carpet Store?
Proven Experience – Nearly 20 years in business since 2007.
Certified Authority – IICRC Certified Firm, Certified Flooring Inspector, Senior Flooring Inspector, and State of Iowa Certified Lead-Safe Renovators.
Personal Service – Family-owned means you’re never just a number; you’re a neighbor.
Value-Added Knowledge – We use our training not to sell services, but to prevent problems and protect your investment.
Community Roots – We’re invested in the same community we serve, and our reputation is built on local trust.
The Carpet Store Difference
At the end of the day, buying flooring is more than a transaction—it’s an investment in your home or business. You deserve a partner who not only helps you choose the right product, but also ensures it’s installed and maintained with the highest standards of knowledge and care.
That’s what we’ve been delivering since 2007, and it’s why so many customers continue to turn to The Carpet Store year after year.
Customer Reviews
Alexa Mackey
Great service, fast workers, beautiful results!
Chris Cashatt
Great experience from start to finish! Highly recommend! Thank you!
Desiree Jones
Love their shoes and clothes and she is very friendly and loved that she made conversation with me. 😀
Peggy Haynes
This store has clothing as will and is very well priced
Kathy Fitzgerald
We're so grateful for your positive review! It makes us happy to know you had a great experience with us. May your new carpet add warmth and comfort to your home!